Shipping & Delivery

                 Shipping Policy

Pickup in Düsseldorf:

 

Orders can be collected in Düsseldorf (Zip 40239) for free and irrespective of any minimum amount. If you wish to collect your order in person, please select Pickup at Checkout. You can pay for your order online or pay cash at pickup. Once you have placed your order, you will receive the address and we will set up at appointment for pickup. 

 

Shipping:

Your order will be processed and shipped within 1-2 working days with Deutsche Post/DHL/Hermes Standard shipping service. As soon as your order is shipped, you will receive a notification with a tracking number.

Original shipping costs cannot be reimbursed in case of returned packages. 

Within Germany:

All orders amounting to 40 euro or more are delivered for free within Germany.

A flat fee of 4.99 euro is applicable for all orders below 40 euro.

Usually, domestic shipments are delivered in 3-5 days. 

International deliveries:

We currently deliver to Belgium, Bulgaria, Denmark (except the Faroe Islands), Finland, France, Italy (except Vatican City, Campione d’Italia, Livigno, San Marino), Ireland, Croatia, Luxembourg, Monaco, Netherlands (excluding overseas regions), Austria, Poland, Portugal (except Azores, Madeira), Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Sweden, Czech Republic, Hungary.

International orders are shipped with DHL/Hermes Standard shipping service.

All orders amounting to 90 euro or more are delivered for free to the countries mentioned above.

A flat fee of 15.50 euro is applicable for all orders below 90 euros.

Usually, international shipments are delivered in 7-14 days. 

Please Note: 

Delivery times may vary because of the pandemic. Read Aloud is not responsible for shipment delays beyond our control.

Delivery regulations, including the number of delivery attempts for international shipments, vary depending on the destination country. In case of packages returned to us because of non-availability of the recipient, we will not be able to refund the original shipping fees.

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shipping over €40 across Germany. 

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